Over the years, we have built our reputation on delivering honest advice, reliable workmanship and cost-effective repair solutions for homeowners, landlords, property managers and businesses. Our aim has always been simple: to help customers get the maximum life from their existing windows and doors before recommending replacement.
Unlike many companies that focus solely on supplying new products, repair work is at the heart of what we do. Whether it’s a misted double glazed unit, a faulty lock, broken glass, damaged hinges or a door that’s no longer closing correctly, we believe in finding the most practical and economical solution for every customer.
With over two decades of industry experience, we have completed thousands of repairs across South Wales. From modern homes and new-build developments to commercial premises and older properties, our experienced team has successfully resolved almost every type of window and door issue imaginable.
We replace more than 600 glass units every month, helping customers restore the appearance, performance and energy efficiency of their windows without the cost of full replacement. By repairing rather than replacing wherever possible, we save our customers money while reducing unnecessary waste.
Every repair is carried out by fully qualified window and door specialists who take pride in delivering work to the highest possible standard.
Much of our work comes through recommendations and repeat customers, something we are incredibly proud of after more than 25 years in business.
From our base in Cwmbran, we regularly work throughout Newport, Cardiff, Pontypool, Bristol and the wider South Wales area, providing a responsive and dependable service whenever our customers need us.
We know that issues with windows and doors can affect security, comfort and energy efficiency, which is why we aim to respond quickly, diagnose problems accurately and carry many common replacement parts so repairs can often be completed on the first visit.
The Window Doctor is FENSA registered, demonstrating our commitment to maintaining the highest standards of workmanship and compliance.
To give customers complete peace of mind, all glass units supplied and fitted by our team come with a five-year unconditional guarantee. Even if accidental damage occurs, we’ll replace the unit free of charge.
This commitment to quality and customer care has helped us earn over 1,880 positive reviews on Checkatrade, and a customer satisfaction rating of 9.8, making The Window Doctor one of South Wales’ most trusted names in window and door repairs.
As a local business, we believe in supporting the communities we serve. We are proud sponsors of Llanarth FC and are committed to supporting local organisations across South Wales while continuing to provide the high standards of service our customers have come to expect.
